Thursday, September 17, 2009

Thursday

A big thank-you to my blogging/internet friends in Australia - Neil and Lynne - for sending me some fantastic photos/footage of a bit of the life over there! I didn't know they drove on the wrong side of the road in Australia, I thought that was for Englishmen!!

Let's get on with the business at hand.

I bought the kids a Playstation 3 some time ago, maybe a year and a half, 2 years - don't remember exactly. The things were going for $500 at the time, I found a brand new one for $360.

Those kids have played that thing to death, literally. On the weekends it's playing 15 hours a day, in the summer it's going all the time. I got sick of the thing long ago - I make them turn the volume on the TV it's being played on ALL THEY WAY DOWN when I'm in here and they want to play it.

It quit working last weekend. I found this out from my son. Caleb said I must know about the thing being broken. No, I did not - I don't play the freakin' thing and nobody told me. NOW I understand why I haven't seen Michael since Sunday morning. Lol.

So, anyway - I call Sony up today. A woman gets on the phone - it was quite obvious she was reading script from a computer screen. I interrupted her after 60 seconds of her monotone and asked to speak to a manager.

"Well, sir, he's going to tell you the same thing I am telling you" - my concern - shock - awe - in being told that a system that expensive that is broken in less than 2 years would cost me $150 to fix. I DON'T CARE IF HE DOES TELL ME THE SAME THING, put him on the phone, please.

I'm on hold for a couple of minutes. She gets back on: "Well my supervisor told me to tell you - yada yada yada". "Ma'am, I asked to speak to a supervisor, not speak to you to speak to a supervisor, I will speak to your supervisor now". Same story, he'll tell me the same thing. Same response, I don't care.

Nice racket Sony has going. First off, pay a fortune for their machine. Then, when it quits working, pay a fortune to get it fixed. Then comes the final gasp of air: For $150 to fix a machine that already cost most everyone else $500, you only get a 90 day warranty!!! I complained bitterly about that part of it. I should get a full year's warranty for that much money.

Didn't matter to them. I gave up - I was tired and I'm already fighting another battle which is draining me immensely. I'll have to call again. I did try finding on Craiglist, calling video game stores, google searching anyone fixing these systems locally - found nothing yet.

Umm, I was going to write more but I just realized it's 10 minutes past my bedtime!

G'nite!

ben

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