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Showing posts from October 21, 2009

Direct TV's ICU Ward

So, I'm sitting here - like 30 minutes ago - writing up a post for my other blog when the Magic Jack rings (my phone service, I always refer to it as Magic Jack). With Magic Jack, a screen appears on top of everything on your computer - you see the number that is calling.

An 800 number. I figure some sort of sales call, so I was going to let the call drop. But I decided to take the call in case it was my mortgage company. It was a representative from Direct TV's "ICU" is how she referred to it as. She asked me about my last encounter with Direct TV and was my problem satisfactorily resolved. I had to think about it - was I satisfied with the result? Yes and no. I told her the whole story, about how their company called me offering me 2 for 1 pay-per-view movies - buy one today and they would send me something in the mail to fill out and return.

The movie was supposed to start at 7:30 am on a Saturday - it never did, and of course, that started my phone calli…