Monday, June 25, 2012

Well, I found a huge tuft of cat hair - chunk of skin with it - in my front yard.  There aren't too many cat predators around here that I know of, I certainly had nothing to do with it, so, it leaves me to wondering about that coyote I saw trotting down the street the other day.  Once they find food, from what I have read, they will be back if they think there's more.  That thing wasn't trotting around in this neighborhood for a morning exercise run.

I got into work this morning, the dealer had the tractor brought back and I fully expected the AC to be fixed, over and done with.  Instead, the driver comes walking in, hands me a sheet of paper with an estimate of how much it's going to cost to fix the AC.  I thanked him and called the shop supervisor.  "We did not have authorization to repair the truck because we could not get a hold of anyone".

Call to the service department general manager.  He's being a - as my manager likes to call it - douche bag.  I had enough of his BS, forked tongue, double-talking, fancy two-step and backtracking in a quick hurry.  I called his boss.  We had a curt conversation.  This truck has been into your shop 3 times now for the SAME, exact problem.  I am not going into the entire length of conversations that I had with several individuals in that organization.  Not worth rehashing it and would take and hour of writing.

At the end of it, I got their total bill down $615, but, management at my place hasn't authorized the repair yet.  The estimate was to replace the compressor after they have replaced almost everything else in the system.  I smell a tone of incompetence going on here, possibly a complaint to the manufacturer.  I asked the Vice President how much, exactly, should it cost to fix an AC system?  Adding up what we have already spent and the amount they want us to spend, that total 5 thousand dollars.

I dunno.  I pulled 3 orders, loaded them on the truck, got my paperwork ready and then took off.  I turned on the AC that they said they hadn't fixed: blowing out ice-cold air.

The question begs itself: how does an AC compressor need to be replaced that is obviously working?

I have not asked the dealer that as the people running that organization are mouth-breathers and do not want to take responsibility for the promises they gave but then reneged on.  Which isn't shocking.  Certainly not the first time I have run into this kind of nonsense and undoubtedly won't be the last.

My guess is that the shop dumped some freon into the system which is what got the thing blasting out cold air.  My further guess is that they must have found a leak and apparently in the compressor.  Or not.  Who knows?

I'm tired, it's my bedtime and I'm outta here.

ben

2 comments:

  1. If it was in your yard, do you think the coyote jumped your fence?

    f

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  2. It was in my front yard which is where the cats like to hang out. That portion of yard only has about a 2-1/2 retainer wall near the street. Then, behind where the cat hair chunk was is a 6 foot fence, which the coyote wouldn't have had to jump to get at a cat, if this is, indeed, the work of a coyote.

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