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Showing posts from February 11, 2012

Qwest - or whatever it's called now (Century Link)

This company is  another on my "loser" list and it's going to go away at this point. I have had enough.  I have put up with years of incompetence, poor service, bad internet connections and am finally ready to just pay the price - I will have to buy a cable ready modem - and get it over with.  I WILL be trying the grass on the other side of the fence.

If it isn't any greener, then so beit, but I have had Qwest internet for too long and for too long - it goes out altogether or it goes down to half the connection speed that I am paying for.

Yes, I was on the phone with them today, again, for the 50th time attempting to get the connection speed back up to par - that's the point.  This supervisor I was speaking with stated - after I spent a bit of time telling him how I think about his company - that "it doesn't take that long to get to someone".

As if I should HAVE to get to anyone.  Their internet doesn't work as agreed and paid for as often as …

Saturday 2/11/2012

Well, now that I have as much of the HP situation done as I can for today - I waited for a week to hear from them - now I can move on to other things.
Lynnette is coughing, hacking, coughing away. Has been for days.  I had asked about the use of cough syrup, I didn't get an answer.
Hmmm.
Well, whatever, I don't want her walking around the common areas of the house hacking away like that, I don't want to get sick and I don't want anyone else to get sick, either, is all I can say about it.

I was going to have that kid come over and do some yard work today, but, his phone isn't working and he hasn't responded to my email, so that is also going to get blown off.

Which leaves me to find a new mattress for the travel trailer and also get up on the roof and begin work on the other roof vent that needs replaced.  I have the vent, just gotta get up there and get to work!  It's only 10:00am and I am waiting until it warms up bit more before doing that.

I am hoping…

My Broken Laptop - Hewlett Packard Substandard Service

I hadn't received any kind of contact from HP - at all - since I sent it in excepting an automated email saying that they had received it.
Getting annoyed with it, I went back into that email and found a link to their site to check the status of the repair.

Going to that site and inputting the required information, a screen comes up telling me that the LCD screen is cracked and that it was going to cost $359 to repair it.

$359.00??!!!

I then attempted to call the case manager in their executive department - closed on weekends.  Then tried calling their main 800 number.  Besides the endless prompts - which I have now figured out how to get around - you get routed to either India or the Philippine Islands.  Indian accents, as I have repeatedly stated on this blog, are so thick and heavy it is often times difficult to understand anything they are saying.

I basically got hung up on a couple of times from that side of the world as I asked to speak to someone who actually speak intelli…