Friday, June 7, 2013

Goodbye CenturyLink DSL, Hello Cox Cable High Speed Internet

I found the company on Craigslist that I was searching for in the past for hooking up to Cox Internet.  It's a 6 month offer for less than half the price of Cox's regular pricing for that tier of service, plus free, professional installation.  I have had more than enough of CenturyLink's rude, offensive and obnoxious attitudes towards customers.  The only individual that I have really connected with in that company is the local field tech supervisor who hasn't played the denigration game at all.

But after having yet another conversation with CenturyLink management this morning - with this lady repeatedly interrupting me and talking to me in condescending tones, just enough is enough. As I have stated before, it's time to find out whether the grass is any greener (and even if it's partly browned, it will be vastly better than the blackened grass on Century Link's side)  on the other side of the fence. I have been a CenturyLink customer since they started here, buying out Qwest, of whom I was a customer since - well since Ma Bell, unless there was another one before that that I am just not remember, of which I would have been a customer as well.

That's a pretty long-time relationship to be ending with a company.  But so it is.  I am getting such pathetic, low speeds on my internet now that coupled with CenturyLink never-ending attitude that's just time to cut the cord.  The service cuts out frequently, it goes down to as low as 2,500 mbps (megabytes per second) - which is really slow when you are talking "high speed internet" - I have had them out here 4 times in the last 2 weeks and this problem is obviously not going to be fixed.

So, they were going to send someone out Sunday - but I am not going to be here Sunday afternoon in taking Caleb up to the mountain youth camp with Salvation Army and I definitely want to be here for the installation.  See how much I can get away with, ie: having the cable installed underneath the house coming up through the wall.  They may not be interested in doing that, but I am going to ask anyway.  If not, I can have it installed the same way it currently is, which is from underneath the house through an existing portal going up to one of my kitchen counters.  The different would be that a hole would have to be made in the drywall and line run up to it for the outlet I would like to have.

A LONG time passed.  Lol.  Not going into the rest of today, cause' it's now my bedtime, interesting stuff, though, at least for me : )

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