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Showing posts from June 5, 2013
First off, I finally figured out the digital thermostat.  That thing has been driving me crazy.  It shows a "target" temperature of 77 - or whatever you want to set it at, really, that's what I have it at. It will not turn on until it hits 79 degrees. It will not go off until it hits 75 degrees.  Freaking ridiculous.  The manufacturer's instructions were faulty. THAT is what the problem was and that's why it took me so long to figure it out.  It has a SWING option - and it was set at a 2 degree swing.  Up to 79, down to 75.  So, the thing sits there not doing anything until it gets to 79 degrees and then has to bring the temperature all the way down to 75.  That takes quite a while.  Once I figured out how to set the swing temperature - NOTHING like what the instructions say to do - I got it down to .25 change to start up.  That's what I want: cycle on and off at a constant range, not have a 4 degree change in temperature.  Enough of that, just one more thing…
Wednesday. Halfway point in my vacation.  Nothing exciting, really, just taking it easy.  I was going to go up north today, but that plan was yet hampered again by Centurylink and their apparent inability to diagnose a problem.  After a long and rather intense discussion with a manager yesterday, I was promised a high level tech and a supervisor to come out and find out what the problem is at 11:00 am.

I am not going to go into the details of that conversation, it would just take too long and it was such a crock of crap.  No-one in that company takes responsibility for anything,.  Such as the promise that I was going to have a 2cd tier tech come out yesterday morning, which did not happen.  I was just another tech who couldn't figure out what the problem was.

This manager yesterday could have cared less what was promised.  She just blew it off, but I kept bringing it up until she was forced to at least comment on a co-manager's statement that the problem would "finally&qu…

CenturyLink's Customer Care 800 Number

If you have been having problems with CenturyLink's service - or usually lack of service - have been treated poorly on the phone by their incoming call associates and have not been able to get your situation resolved, then this is the department/division/whatever they call it within their company to call.  I am a CenturyLink customer, I would only ask that you try all other options before calling this number. But, I can ascribe that after months of having technicians coming out to "fix" the problem with my internet service - and it never getting fixed - and having Centurylink management promising me that they would once-and-for-all get the problem fixed - which it wasn't on any of those occasions - I can totally understand anyone else's desire to escalate the urgency of the situation and get with someone who can actually do something about it.

Here's the number:
800-238-3095

Good luck!