Posts

Showing posts from June 18, 2013

Ma Bell Has Been Disconnected/Goodbye (read: GOOD RIDDANCE) to Centurylink

After..decades..a lifetime..of business with what was originally Bell Telephone company and then going through several of it's offshoots, I have finally severed my ties with a company that at one time was above reproach, had the best customer service around and was a pleasure to deal with.

It isn't so anymore and after 6 phone calls, having one person hang up on me and several others put me on hold, I am done with it - Centurylink.  I am not going to go into the details of today's phone calls excepting to say that I was interrupted countless times; talked over the top of numerous times and basically treated like a piece of dog dung.

Is Cox going to be any better?  Well right off the bat, I am paying the same as I was with Centurylink but I have 32 average mbps compared to around 5.3 mbps with Centurylink.  Thanks for playing.  That alone is enough.  I am sure Cox Communications incoming call centers are probably no better than anyone else's, but Centurylink's man…