Hello and thanks for stopping by. I am somewhat of an expert on buzz rating at this point in time. It's almost 100% guaranteed that if you have a low buzz rating in your cafe, it's because there is something "wrong" with your cafe's layout. Now, without going into all of that - though you are welcomed to leave a message below and share a screenshot of your cafe, I can pretty much tell you what is wrong with it, how to fix it and see your buzz rating go back up - another, easier way of getting it back up is to have your waiters teleport the food from the counters to the tables.
With this method, the waiters are trapped behind the counters. They cannot get out and the "fling" the dishes to the tables instead of taking their SWEET old time picking up a dish and walking it over there.
Below is a screenshot of my cafe and how I have my waiters trapped.
My counters are set up in such a way that there is no escape for the waiters. They are completely blocked in. If you do not completely block them in, they will simply walk right through the counters as if they didn't exist. Likewise, if you put anything in the way of any of the counters from inside of the blockage, same thing, it won't work. Also, ALL counters must be accessible from inside the blockage, you cannot stack them as you can with stoves.
Follow my example - or find a neighbor if you please that also has their dishes teleporting and you will be on your way to getting your buzz rating back up!! If you have any questions about this, please simply leave them in the comment field below and I will periodically check this thread for any questions and will answer them in the comment field as well.
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