Wednesday - night

Washout was crazy, 4 trucks there. I have only seen 1 other truck there when showing up before, this time, there was 1 ahead of me and 2 showed up after.  One of them a Dana truck, I would have been there a long time if I had had to wait behind that one.  Whatever they haul in those tankers, it takes a long time to clean it out of there. 

To the plant, I was in and out of there in less than an hour.  

I noticed a low tire on the trailer so after fueling at Love's, I started looking for air hoses. Inquiring at the fuel desk, they said they only have air at the shop now, people keep running over the setup at the fuel aisle, which they had completely torn out of there. I can believe that. 

I drive over there, there is a lane created next to the shop with giant concrete blocks painted yellow. You are supposed to drive in there to air up your tires. The problem? there was one of their service trucks blocking it.  I went inside, asking about air? There is a service truck in the way. Instead of offering to move it, they commented I should park beside the yellow blocks and the air line "should be able to reach that far".  I was a bit miffed why their lazy asses couldn't move the service truck.  

Well, I did what they said and found out after trying to put air in that the air chuck was broken.  Back in the shop.  The air chuck is broken, before going into the bathroom to wash all the grease off of my hands. Back out, the person behind the counter ignored me. No, they weren't on the phone, no they weren't talking to a customer. They knew what I wanted....

So, I asked for a manager "since you apparently don't want to deal with this". She started shaking her head and asked "what am I supposed to do?".  Uhh, offer to fix the air chuck? "I have only been working here 2 days.." as if that was some sort of excuse to not do anything. Appalling service and attitude for a Love's, I asked to see the manager. "He's not here right now, he went out on a call". 

At this point, I called Love's coporate. No way will Love's tolerate that kind of nonsense.    A long story shorter, I was put on the line with a fill-in manager, the store's general manager was also out. Weird.  I explained to her what had happened, she profusely apologized, I accepted the apology and then she said she would have the GM call when that person returned to work. Thanks!  Oh, forgot to say the corporate person gave me 500 Loves points.  It's only $5 worth of merchandise, but something is better than nothing.  I was more looking for some attention to employee attitudes and told the lady that if I were to treat my customers at my RV park like that, I would not only lose customers, I would get seriously negative Google reviews. She completely agreed.

I never did fill that tire.  It's not flat, it's low.  I can fill it on the way up to Gurdon tomorrow, there  is a Cefco truck stop with air at every fuel lane and they even have gauges on them.  I just didn't feel like waiting for hours at a loves today to get the tired fixed.  

And more foolery with these tent people, the kids specifically, spending 4 straight hours in the laundry room, I contacted the mother and told her that I was done with this. Either get them out of there or y'all can leave by the end of today, I'm not going to continue to ask you to respect my wishes. This was clearly laid out to you before you came in here....after she said "I thought you said we could charge our phones?"  Yes, but it doesn't take 4 hours to charge phones.  I mean, seriously, other people want to use the facilities, my main objection to it.  

Anyway, I am going to work the rest of these loads and then I'm going to ask for probably a week off.  5 days anyway.  1 day over there, a couple days visiting, 2 days back. I could drive all the way back in one drive, but why?  Maybe drive 800 miles the first day and finish the 500 left over the next.  Yup, I'll take 6 days off.  It's just something that has to be done, versus having 5 unwanted days off that I left behind last week.  

Yikes, getting late.